Transportation Vendor Portal

 

GoServices.com Online Privacy Statement
Effective Date: January 1, 2007



Introduction

The protection of personal information is a fundamental value of our business. We want you to be as comfortable as possible visiting our website. As a member and/or customer of GoServices, Inc. (hereafter ďGoServices.comĒ), you can rest assured that we respect and will continue to respect the privacy of our consumers and members who use our services.

This GoServices.com Online Privacy Statement (also referred to as the ďOnline Privacy StatementĒ), describes how GoServices.com collects and uses the personal information you provide on the GoServices.com website. It also describes the choices available to you regarding GoServices.comís use of your personal information and the steps you can take to access this information and to request that we correct or delete it.

GoServices.com abides by the safe harbor provisions as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of data from the European Union.

If you have questions about this privacy statement, please send them to us by email to privacy@GoServices.com or write us at the following address:

GoServices, Inc.
P.O. Box 210700
San Francisco, CA 94121

GoServices.com. will not sell, license, and/or redistribute customer or member's information submitted to this site except as expressly provided in this privacy statement. Information submitted by customers on the website when placing a request is provided to the transportation carrier(s) solely for the purpose of the customerís inquiry. By using the services of GoServices.com, you consent to the use of your personal information by GoServices.com and its Members.


FOR CUSTOMERS

Customer Opinion Surveys/Promotional Announcements/Administrative Notices/Newsletters. We occasionally conduct surveys to learn about your views as to various issues connected to the website and the Transportation Carriers listed in our Service Directory. We do not collect personally identifying information in these surveys. We use the survey data to improve our services. We will notify you of special promotions and discount offers via promotional announcements. We will contact you regarding updates and changes to our policies including this Online Privacy Statement. We will also send out Newsletters from time to time. You retain the right to discontinue receiving any of these materials by Opting-Out. This option is exercised by clicking on the link at the bottom of the e-mail containing the applicable document, and following the steps required immediately thereafter.

Send to a Friend. If you choose to forward a Companyís Profile to a friend then we will ask you for your friendís e-mail address. We will automatically send your friend a one-time email inviting him or her to visit the site. GoServices.com stores this information to send out this one-time e-mail as well as certain promotional materials. Your friend may contact us at info@GoServices.com to request that we remove this information from our database.

Personal Account Information:

Until further notice, all personally identifiable information may not be accessed nor edited online at this time. If you wish to view your personally identifiably information as maintained by GoServices.com then please submit your request in writing to the following address:

Attn: GoServices.com Online Privacy
GoServices, Inc.
P.O. Box 210700
San Francisco, CA 94121

GoServices.com will in the near future enable you to maintain a personal account accessible via a unique login and password. Information maintained will include personal information such as your full name, address, and contact information (such as e-mail address and telephone number). You will be able to edit your GoServices.com Account Information and preferences, including opting out of receiving Customer Opinion Surveys, Promotional Announcements, Administrative Notices, and/or Newsletters.


FOR TRANSPORTATION CARRIERS AND NEW MEMBERS

Sign-Up for GoServices.com Membership and Services. If you apply to become a Member of our Service Directory through our online Membership Application:

http://service.GoServices.com

we may use the personally identifying information you provide there (e.g. your name, address, phone number, e-mail address(es), and company information) to contact your directly about your application.

Member Account Information. Upon approval, GoServices.com will maintain your identifying information above specified in addition to your billing information, as well as additional information requested from time to time. Your personally identifying information will be utilized to communicate with you regularly, improve the services, and may be provided (at Memberís option) to customers. Note that your billing information will not be disclosed to third parties without your express consent. You will be able to edit your Member Account information and preferences at any time via your online Member Account.

Transportation Carrier Opinion Surveys/Administrative Messages/Newsletters. We occasionally conduct surveys to learn about your views as to various issues connected to the website and the services that we provide. We use the survey data to improve the quality of our services offered. We will contact you regarding updates and changes to our policies including this Online Privacy Statement. We will also send out Newsletters from time to time. You retain the right to discontinue receiving any of these materials by Opting-Out. This option is exercised by clicking on the link at the bottom of the e-mail containing the applicable document, and following the steps required immediately thereafter. Furthermore, Members have the ability to de-select the option to receive these materials via their respective Member Account.


FOR ALL VISITORS

Information that We Collect

We may collect two types of information: personally identifiable information and non-personally identifiable information.

Personally Identifiable Information. Personally identifiable information is information that identifies you or can be used to identify or contact you ("Personally Identifiable Information"). Such Personally Identifiable Information may include your name, address, email address, telephone number, birth date (primarily for eligibility purposes) and billing and credit card information. Under limited circumstances, certain of your Personally Identifiable Information may be provided to Transportation Carriers. A specific example is where you have requested to be contacted by Transportation Carriers, in which case your name, address, email address, and telephone number may be forwarded onto to applicable Transportation Carriers.

Unless you give us permission to do so, we will not sell, share, license, trade or rent your Personally Identifiable Information other than as specified in this Privacy Policy.

Information from Other Sources. We may also supplement the information we collect with information from other sources to assist us in evaluating and improving our website and online product offerings, to determine your preferences so that we can tailor our website and Online Products to your needs.

We may collect information (including information that is Personally Identifiable Information) from you in different manners and at different places and times on our website. We also may collect information from you in connection with, or through, other online services we may make available on our website from time to time. The following is a description of the areas and/or manners in which we primarily collect information about you.

Information Automatically Collected

We automatically collect certain non-personally identifying information, such as your computerís IP address, the type of browser in use, and pages viewed, when you visit the GoServices.com website. We use this information to understand how visitors such as yourself navigate through the GoServices.com website, to enhance your experience while using the GoServices.com website, and to make the materials we post as valuable to visitors as possible. We do not link this information to personally identifiable information.

Cookies

"Cookies" are small text files that are placed on your computerís hard drive in order for example to identify your web browser and collect information about your activities on the GoServices.com website (so as to help us improve our online offerings), or to make it easier to use certain GoServices.com functions. Cookies are used to personalize your experience on our website (such as dynamically generating content), and to assist you in using our online services (such as saving time by not having to reenter your name upon each visit to our website). We also may use cookies to target certain advertisements to your browser that may be of interest to you or to determine the popularity of certain content.

In addition to cookies that we place on your computer, cookies may also be placed on your computer by third parties that we use to display or serve advertisements on our website or to collect Non-Personally Identifiable Information in order to provide advertising-related services. In the course of serving advertisements on this website, our third-party advertiser may place or recognize a unique "cookie" on your browser.

You do not have to accept cookies to use our website. Although most browsers are initially set to accept cookies, you may reset your browser to notify you when you receive a cookie or to reject cookies generally. Most browsers offer instructions on how to do so in the "Help" section of the toolbar. While you are not required to accept our cookies to access our website, if you reject cookies, certain resources of our website may not work properly and you may experience some loss of convenience and functionality.

Partner Sites

At any time, GoServices.com may partner with other companies to offer customers with additional services. If you sign up for any of these additional products or services, we will share your name and any other Personal Information that is necessary for these other companies to facilitate their providing the products or services you have signed up for.

Security

Providing security for the personal information you submit via our Site is a top priority for GoServices.com. We use Secure Socket Layer (SSL) encryption for information you may provide. Please be aware, however, that no transmission of information via the Internet can be entirely secure. You should, therefore, always use caution when submitting personal information online. We take commercially reasonable steps to provide security for your information once we receive it.

Links to Other Web Sites

Our Sites include links to other Web sites whose privacy practices may differ from those of GoServices.com. If you submit personal information to any of those sites, your information is subject to their privacy statements. GoServices.comís privacy statement does not apply to information you may submit to those sites. We encourage you to carefully read the privacy statement of any Web site you visit.

Children

Children under 18 years of age, are not eligible to register for or use the services available on our site. GoServices.com does not knowingly market or promote to persons under 18 years of age. We encourage all parents to talk to their kids about online safety and to monitor their children's use of the Internet.

For additional information on protecting children's privacy, visit the Federal Trade Commission's "Kid'z Privacy" page at the following URL:

http://www.ftc.gov/bcp/conline/edcams/kidzprivacy/index.html


CALIFORNIA PRIVACY RIGHTS

Under California Law SB 27, California residents have the right to receive, once a year, information about third parties with whom we have shared information about you or your family for their marketing purposes during the previous calendar year, and a description of the categories of personal information shared. To make such a request, please send an email to privacy@GoServices.com and please include the phrase "California Privacy Request" in the subject line, and provide us with your name, address and email address. We will respond to you within thirty days of receiving such a request.

Changes in this Privacy Statement

If we change this privacy statement in ways that affect the personally identifying information we have collected through the GoServices.com website, then we will post those changes in this space and advise you of choices you may have as a result of those changes. We will also post a notice on our home page that this privacy statement has changed.

Privacy Statement Compliance

If you feel that GoServices.com has not complied with this privacy statement, please contact us directly at privacy@GoServices.com to submit your concerns to us.